Privacy Policy

Introduction

At NASFAT Counseling, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.

Information We Collect

1. Personal Information

• Contact Information: Includes your name, email address, phone number, and any other information you provide when filling out forms or contacting us.
• Account Information: Includes details you provide when creating an account, such as username, password, and any other relevant data.
• Session Data: Includes information related to your counseling sessions, such as session notes, feedback, and appointment details.

2. Non-Personal Information

• Usage Data: Includes information about how you use our website, such as IP address, browser type, pages visited, and time spent on our site.
• Cookies: We use cookies to enhance your browsing experience and gather data about how our site is used. You can manage your cookie preferences through your browser settings.

How We Use Your Information

1. To Provide and Improve Our Services

• We use your information to schedule and manage counseling sessions, communicate with you, and improve our services based on your feedback.

2. To Respond to Inquiries and Support Requests

• We use your contact information to respond to your questions, concerns, or requests for support.

3. For Administrative Purposes

• We use your information to manage your account, process transactions, and ensure the proper functioning of our website and services.

4. To Send Updates and Marketing Communications

• With your consent, we may send you newsletters, promotional materials, or information about our services. You can opt-out of these communications at any time.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Sharing Your Information

1. With Service Providers

• We may share your information with third-party service providers who assist us in operating our website and providing our services. These providers are obligated to protect your data and use it only for the purposes we specify.

2. For Legal Compliance

• We may disclose your information if required by law or in response to legal processes, such as court orders or subpoenas.

3. In the Event of a Business Transfer

• If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Your Rights

1. Access and Correction

• You have the right to access and update your personal information. You can request access to your data by contacting us.

2. Data Deletion

• You may request the deletion of your personal information, subject to any legal obligations we may have to retain it.

3. Opt-Out

• You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in those communications.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our website and services constitutes your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: counselling@nasfatcounseling.org
• Phone: 08062510712
• Address: Lagos State Government New Secretariat Mosque. Alausa Ikeja Lagos.

Thank you for trusting NASFAT Counseling with your personal information. We are dedicated to ensuring your privacy and providing you with a secure experience.